Delivery

WE SHIP FROM UK – SHIPPING COST IS NOT INCLUDED IN THE PRICE.

PLEASE READ THIS CONTRACT CAREFULLY AS WE WILL RELY ON THE TERMS SET OUT HERE AND OVERLEAF AND NEITHER WE NOR YOU CAN ALTER THEM WITHOUT THE AGREEMENT OF THE OTHER.

1. Definitions

“you”    means the person signing overleaf (and if more than one, both or all of you: your obligations being as individuals and together);
“us” and “we”    means Demko-Uk Limited;
“the goods”    means the items specified overleaf;
“the site”    means the place where the goods are to be fitted (as specified overleaf);
“the fitter”    means the person we contract to fit the goods.

2. Our priority is to ensure your item(s) arrive in a timely, safe and professional manner. You will be contacted once your order is ready to be dispatched and advised of an expected delivery date and time. Delivery of the goods is carried out by Unique Forwarding Limited and their US courier partner/s. Although we pay for insurance but we can not be held responsible for any damage or loss.

Approximate delivery times: 10-12 weeks

All dates quoted for delivery are estimated delivery lead times only and may be subject to change. Our priority is always to ensure the delivery is handled in a professional and safe manner to a high standard.

Please be certain your purchase(s) will fit through doorways, upstairs etc to avoid disappointment before you buy. If you are uncertain please contact us by email info@demkousa.com or call on +1 (516) 329 9513  so we can assist you. We reserve the right to apply a restocking charge of 25% and 50% for special orders.

3. We agree to supply the goods at the delivery address by kerbside delivery.

4. We will try to fulfil our obligations under this contract within a reasonable time. However, any completion date we give is a guide only and is based upon information given by you and other information known to us at the time. We cannot be held liable for delay or failure to complete the works caused by events beyond our reasonable control. In those cases we will complete the work as soon as reasonably possible.